ProudNumbers Support

Need help with ProudNumbers? We provide support to help you resolve questions and problems when using the software.

How to get support

  1. Check the documentation and FAQs

    You may find the answer in our ProudNumbers Documentation or Frequently Asked Questions.

  2. Contact us by email

    If you cannot find the answer, please email

    We will respond as quickly as we can.

  3. Telephone support

    For telephone support during normal business hours, call

    +44 (0) 1409 404 324

Reporting a Problem

If you encounter a problem while using ProudNumbers, please let us know.

To help us investigate and reproduce the issue, please include the following information where possible:

  • A description of the problem, including what happened and what you expected to happen.
  • Your ProudNumbers version, found under Help → About.
  • Your Windows version.
  • The steps needed to reproduce the problem.
  • Screenshots or relevant files that help illustrate the issue.

A screen capture can be very useful when attached to a bug report email (a picture is worth a thousand words). We use FastStone Capture, a powerful, lightweight screen capture tool.

Please e-mail your report.

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